An Introduction to Welfare Benefits

BenefitsTrainingCo

*** THIS COURSE IS NOW FULL. PLEASE CONTACT US IF YOU WOULD LIKE US TO RUN IT AGAIN ***

This course is part of a programme of training courses Wandsworth Advice will be arranging over the coming months

Date: Wednesday, 16 July 2014, 9.45 – 4.30

Where: Chapel Room, Katherine Low Settlement, 108 Battersea High Street

Delivered by: The Benefits Training Company

Please note, all participants who attend this course are then entitled to 12-months free consultancy from the Benefits Training Company on any benefit issues raised by their clients

Open to: staff and volunteers of non-profit advice and/or information providers based and providing services to Wandsworth residents

Cost: Wandsworth Advice is covering the costs of this event so it will be free to participants.

How to book: please use the booking form at the bottom of this post

Course aims

  • To provide a complete introduction to the benefits system;
  • To provide participants with a firm benefits foundation upon which further knowledge and skills can be built;
  • To provide email and telephone support for 12 months following the course.

Course objectives

By the end of the course participants will:

  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits;
  • Know who can claim each of the benefits which make up the system;
  • Have an awareness of the principles behind means testing and how the benefit authorities work out entitlement;
  • Know which benefits can be paid at the same time and those which cannot;
  • Be able to complete basic benefit checks to ensure people are claiming their likely entitlements;
  • Be able to advise people on how to make claims and how to challenge decisions;
  • Have an awareness of welfare reform and how the benefits system is likely to change;
  • Have access to advice regarding any benefits-related question for 12 months after the course.

Methods of delivery

This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games

Suitable for

People new to the benefits system or more experienced advisers who need a refresher

Please book using the form below

*** THIS COURSE IS NOW FULL. PLEASE CONTACT US IF YOU WOULD LIKE US TO RUN IT AGAIN ***

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