Housing Benefit & Discretionary Housing Payments


This course has been arranged by Wandsworth Advice and is part of a wider programme of courses designed to improve and maintain a high quality of relevant knowledge within the Wandsworth advice sector

Date: Tuesday, 31st March 2015 10am until 4.15pm


Delivered by: The Benefits Training Company

Open to: staff and volunteers of non-profit advice and/or information providers based in and providing services to Wandsworth residents. If you do not meet this criteria then contact us to see if we are able to offer some flexibility

Cost: Wandsworth Advice is covering the costs of this event so it will be free to participants

How to book: please use the booking form at the bottom of this post

Course aims:

  • To provide an understanding of who is eligible for Housing and Council Tax
    Benefits and how amounts are worked out;
  • To enable participants to make effective applications for Discretionary
    Housing Payments;
  • To provide email and telephone support for 12 months following the course.
    Course objectives

Course objectives

By the end of the course participants will:

  • Be able to advise people on their eligibility for Housing Benefit;
  • Have gained an understanding of how Housing Benefit is calculated;
  • Be aware of changes in circumstances that affect entitlement;
  • Know how to make a claim and when payment should start;
  • Be aware of the most common problem areas and possible solutions;
  • Have an understanding of how Housing Benefit will change, including the
    effect of Universal Credit;
  • Have an awareness of how the Discretionary Housing Payment scheme is
    managed locally and how to make effective applications.
  • Have access to advice regarding any benefits-related question for 12 months
    after the course.

Methods of delivery:

This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games.

Suitable for:

This course is relevant to anyone who works with tenants of a council, housing association or private landlord

Please book using the form below: