Introduction to Welfare Benefits

BenefitsTrainingCo

THIS COURSE IS NOW FULL. IF YOU WANT TO GO ON THE RESERVE/WAITING LIST PLEASE USE THE FORM BELOW AND WE WILL CONTACT YOU IF A PLACE BECOMES AVAILABLE

This course has been arranged by Wandsworth Advice and is part of a wider programme of courses designed to improve and maintain a high quality of relevant knowledge within the Wandsworth advice sector

Date: Wednesday, 11th March 2015 10am until 4.15pm

Where: CAIUS HOUSE, 2 HOLMAN ROAD, BATTERSEA SW11 3SL

Delivered by: The Benefits Training Company

Open to: staff and volunteers of non-profit advice and/or information providers based in and providing services to Wandsworth residents. If you do not meet this criteria then contact us to see if we are able to offer some flexibility

Cost: Wandsworth Advice is covering the costs of this event so it will be free to participants

How to book: please use the booking form at the bottom of this post

Course aims

  • To provide a complete introduction to the benefits system;
  • To provide participants with a firm benefits foundation upon which further knowledge and skills can be built;
  • To provide email and telephone support for 12 months following the course.

Course objectives

By the end of the course participants will:

  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits;
  • Know who can claim each of the benefits which make up the system;
  • Have an awareness of the principles behind means testing and how the benefit authorities work out entitlement;
  • Know which benefits can be paid at the same time and those which cannot;
  • Be able to complete basic benefit checks to ensure people are claiming their likely entitlements;
  • Be able to advise people on how to make claims and how to challenge decisions;
  • Have an awareness of welfare reform and how the benefits system is likely to change;
  • Have access to advice regarding any benefits-related question for 12 months after the course.

Methods of delivery

This is a practical course. It is delivered using a combination of trainer presentation, group work and exercises, case studies, group discussion and games

Suitable for

People new to the benefits system or more experienced advisers who need a refresher

THIS COURSE IS NOW FULL. IF YOU WANT TO GO ON THE RESERVE/WAITING LIST PLEASE USE THE FORM BELOW AND WE WILL CONTACT YOU IF A PLACE BECOMES AVAILABLE

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